Accessible Shopping
We work hard to make our centre as inclusive as possible, so find out what measures we have put in place to make our centre accessible for all.
At Midsummer Place, we are committed to making shopping accessible and enjoyable for everyone. We work hard to ensure that our Milton Keynes shopping centre is as inclusive as possible, offering a range of services to meet the needs of all visitors. Whether you require assistance with mobility or are planning a visit with your dog, we've put measures in place to ensure that everyone can enjoy their time at our centre.
Find out more about our mobility scooter hire Milton Keynes shopping centre, wheelchair hire Milton Keynes shopping centre, and other accessibility services, including details about Shopmobility and our pet-friendly policies.
We understand that visiting a shopping centre can be a daunting experience for some of our customers, particularly for those with autism, dementia, or those who require additional assistance. At Midsummer Place, we want to make your visit as smooth and enjoyable as possible. We hope the following information will help you feel more confident about your visit and assist with your planning.
We aim to make your visit seamless, comfortable, and welcoming for all.
Shopmobility
We offer a Shopmobility service to ensure our customers with mobility needs can enjoy their time at the centre. Mobility scooter hire at Milton Keynes shopping centre is available through the centre:mk Customer Services Desk. Visit them in the Silbury Arcade, in the guest services lounge, or contact the team directly at 01908 398115 for more information about wheelchair hire Milton Keynes shopping centre and other mobility services.
Assistance Dogs
Midsummer Place is proud to welcome assistance dogs to the centre, following standard public building regulations. If your dog does not wear a high-vis jacket or harness, it can be difficult for our staff to distinguish between assistance dogs and pets, which are not permitted in the shopping centre.
Our terms and conditions for assistance dogs are as follows:
They must remain with their handler and not wander freely.
They should sit or lie quietly next to their owner.
They should not be likely to foul in public spaces.
Only one assistance dog per handler is allowed.
Quiet Hours
We recognise that shopping centres can be overwhelming for some individuals, particularly those who experience autism or dementia. To ensure a more inclusive and comfortable experience, we offer Quiet Hours to help create a calm, less sensory-intensive environment.
Quiet hours
We recognise that shopping centres can be overwhelming for some individuals, particularly those who experience autism or dementia. To ensure a more inclusive and comfortable experience, we offer Quiet Hours to help create a calm, less sensory-intensive environment.
Quiet Hours are held every Monday from 4pm-6pm at Midsummer Place. During this time, we take simple steps to reduce sensory stimuli, making it a more relaxed atmosphere for all visitors. Participating retailers, restaurants, and leisure facilities will:
- Lower in-store music and tannoy announcements: We aim to reduce overwhelming noise, which can be a barrier to those with autism or sensory sensitivities.
- Dim the lights: Lights will be adjusted where possible to create a more soothing environment, ensuring safety while maintaining comfort.
Accessibility for All:
We strive to ensure that all visitors can enjoy their time at Midsummer Place, including those with mobility needs or sensory sensitivities. Whether you require mobility scooter hire Milton Keynes shopping centre or need a quieter environment to shop, we are committed to making your visit enjoyable and stress-free.