We work hard to make our centre as inclusive as possible, so find out what measures we have put in place to make our centre accessible for all.
understand that visiting a shopping centre can be a daunting experience for
some of our customers, especially those with autism, dementia or those who need
extra assistance, but we hope that the following information will help to plan
and feel more confident about your visit.
A shopmobility service for central Milton Keynes is available via the centre:mk Customer Services Desk. Visit them on Silbury Arcade, in the guest services lounge, or call the team on 01908 398115 for more details.
Like most public buildings, Midsummer Place welcomes assistance dogs in the centre. If your dog does not wear a high-vis jacket or harness, it is sometimes difficult for our staff to recognise the difference between assistance dogs and pets, which are not allowed in our centre.
For some people, shopping centres can be a stressful experience, if they see, hear, or feel the world in a different way. So, we're making simple steps to improve the shopping experience for our customers throughout the year by offering quiet hours.
From autism to dementia, quiet hours are there for anyone who prefers a quieter setting within Midsummer Place. We'll turn down the music and dim the lights. Our
Quiet Hours run every Monday from 4pm-6pm.
All participating retailers, restaurants and leisure facilities will commit to a minimum of:
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