Senior Sales at Dr Martens

• Achieving your own sales targets and motivating the team to reach theirs
• Provide excellent customer service at all times
• Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
• Follow all H&S procedures to maintain a healthy, safe and tidy work environment
• Handle till transactions in line with operating procedures •Handle more complex enquiries from customers
• Assist management team in coaching and mentoring more junior members of the team
• Act as key holder and assume responsibility for store for short periods in the absence of the manager
• Any other reasonable task as instructed by the store management team

It’s never just a job at Dr. Martens. It’s a way of life.

We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.

Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.

• Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
• Working with a fashion/lifestyle brand would be a bonus!
• Strong understanding of customer service and how this can be driven in a team
• Strong communication skills with the ability to inspire
• Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
• Experience of leading a team to drive sales
• Professional, but also authentic and fearless!

• Welcome pair of Docs
• 65% off all footwear & 50% off all accessories
• Opportunities for growth
• Bonus incentives
• 2 paid volunteer days per year
• Pension contribution
• Access to our Employee Assistance Programme & Mental Health First Aiders