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Sales and Delivery Associate - Victoria's Secret

Victorias Secret main image for website

Title: Sales and Delivery Associate

Hours per week:  Part time

Description:
The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision. 

Key Responsibilities: 

• Drives sales and growth by personally selling to customers Connecting with multiple customers 

• Proactively engages with customers, reads cues and responds effectively 

• Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations 

• Uses confident selling statements and is effective at overcoming customer objections 

• Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting 

• Displays expert product knowledge and takes initiative where needed 

• Participates in sales goal setting with manager and tracks individual performance towards the goal 

•  Delivers a friendly and efficient customer experience 

All roles at Victoria’s Secret are responsible for: 

• Driving sales results and growing the business through action and productivity 

• Maintaining a focus on bras as the premier product , to build loyalty and support our “Best at Bras” culture 

• Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable 

• Setting personal goals and tracking individual and team performance to the goals 

• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures 

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Understanding and adhering to visual merchandising brand standards 

• Assisting in housekeeping of sales floor and communicating maintenance issues 

• Keeping an awareness of, and building personal capability in, loss prevention 

• Reinforcing store strategy to reduce shrink 

• Supporting all activities related to providing a safe working environment 

• Understanding and demonstrating Company values KPI's: Sales Sales Per Hour Pounds Per Transaction Transactions Per Hour Bra Conversion 

Qualifications: 

• Exhibits an authentic desire to exceed the customers’ expectations 

• Persuasive, builds enthusiasm, and inspires the customer to buy 

• Proven ability to meet or exceed sales goals preferred 

• Demonstrates a sense of urgency 

• Has a healthy, competitive spirit, while maintaining a team focus 

• Is resilient and bounces back quickly from setbacks 

• Pursues opportunities to take on more responsibility 

• Seeks out coaching from leaders and peers to improve productivity; leads own learning 

• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours


Vacancy Type: Permanent

Experience: 0-2 years

To apply for this role click here

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